Our Commitment
The Fort William Curling Club (FWCC) is committed to providing exceptional service to our members and customers. In order to provide these services we must collect and use personal information. Protecting the personal information of our members and customers is one of our highest priorities.
What Personal Information Do We Collect?
FWCC collects personal information at the time of registration or rental in order to provide our members and customers with services and communications relating to the sport of curling. Personal information that FWCC collects may include the name, address, telephone number and e-mail address of our members and customers. Members may contact fwcurl@tbaytel.net in order to update their information.
About Children
FWCC in conjunction with Thunder Bay Youth Curling needs to collect personal information about children that join our youth programs. This information will be provided by a parent or legal guardian and the collection of this information will require parental consent. Personal information about children will never be published online or in a printed directory.
How Do We Use Personal Information?
FWCC will only use personal information where necessary to provide services and communications for the following reasons:
- Responding to internal requests regarding our leagues, products, events, services and pricing.
- Delivering and improving member and customer services.
- To organize and manage curling leagues and programs.
- To conduct surveys of our members and customers.
- To contact our members and customers about products, services and events that may be of interest.
- Current members or event participants may be included in the FWCC draw sheets and/or event communication posted online. This information may include participant or team name, an email address and telephone number. Limited participant information for draws and events may also be posted in the curling club. This information is provided with implied consent, but that consent may be withdrawn by contacting curlfwcc@gmail.com.
- To cooperate with law enforcement inquiries, FWCC may be required to disclose information about our members to law enforcement and other government officials in response to claims or legal process. Such disclosure may be required to protect the member or FWCC from illegal activity or liability or to protect the property of FWCC or the safety of its employees or members.
Disclosure of Personal Information
FWCC will not sell or trade personal information to third parties.
As part of regular business, FWCC may provide third party service providers with access to personal information. These service providers include, but are not limited to, web developers, hosting/database systems providers, printers/publishers as well as national and provincial curling associations. Personal information will also be shared with league organizers and coaches as required in order to manage our leagues and programs. FWCC will only share information that is required for performance of such services.
Consent
Members and customers of FWCC provide implied consent to permit the use of personal information in accordance with the principles outlined in this policy. FWCC staff, members and event organizers require the ability to contact individuals by phone, mail or email in order to provide pertinent curling information and for renewal of annual curling memberships and rentals.
Withdrawing Consent
Members may withdraw the implied consent to publish their personal information by contacting us at curlfwcc@gmail.com.
Retention of Personal Information
FWCC will retain personal information only as long as necessary for legal and business purposes.
Questions and Complaints
Contact us at curlfwcc@gmail.com if you have any questions or concerns regarding this policy.
This policy was last revised September 25th, 2023.